In a recent update to its refund policy, Steam-maker Valve has made changes to address the issue of freeloaders taking advantage of the Early Access and Advanced Access programs. The update, effective as of Tuesday night, now counts playtime acquired during the Advanced Access period towards the Steam refund period.

Early Access and Advanced Access have become increasingly popular among game developers and players alike. These programs allow games to be played in pre-alpha stages, giving enthusiastic fans a chance to provide feedback and play-test the game. However, the rise in the number of games launching in various forms of Early Access has also led to concerns about refund abuse.

Previously, players were able to play a game for hours on end, and then request a refund within the standard two-hour playtime limit and 14-day purchase window after the game's official release. This loophole allowed some individuals to effectively play and enjoy games for free, both in Early Access and Advanced Access.

With the updated refund policy, Valve aims to close this loophole and ensure that playtime is no longer a factor in determining refund eligibility. If players have played more than two hours of a game in any state, they will not be eligible for a refund.

While this update may be seen as a victory for game developers and cautious buyers, Steam refunds are still a complex matter. Smaller developers, in particular, face challenges when their games enter Early Access in rough shape or when features are later dropped. Additionally, some indie games are designed to provide a shorter gaming experience, making the two-hour refund window less relevant.

Developers have expressed both worry and appreciation for Steam's new return policy. On one hand, the two-hour limit provides players with a decent understanding of a game's performance and appeal. On the other hand, certain games may pack their most enticing features into the early stages, leaving players with limited time to make their decision.

Steam's approach to refunds continues to be an evolving process, striving for a more unified and comprehensible policy. The platform recognizes the need to balance the interests of both developers and players, while also addressing the unique challenges that arise within the Early Access and Advanced Access programs.

Overall, this latest update marks a step towards a more fair and consistent refund policy for Early Access and Advanced Access games on Steam. It is a response to the growing concerns of refund abuse and aims to provide a clearer understanding of the expectations and limitations surrounding game purchases.