Teenager Accidentally Flown to Puerto Rico Instead of Cleveland on Frontier Airlines Flight
ICARO Media Group
In a recent mishap that follows a trend this holiday season, a 16-year-old boy traveling alone from Tampa, Florida, was mistakenly flown to Puerto Rico instead of his intended destination of Cleveland, Ohio on Frontier Airlines, the airline has confirmed. Frontier Airlines has since apologized to the family for the error.
According to a spokesperson for the airline, the teenager, identified as Logan Lose, had boarded a different flight to San Juan, Puerto Rico, after accidentally boarding the wrong plane at Tampa International Airport. Both flights were scheduled to depart from the same gate, with the San Juan flight leaving first.
Upon realizing the mistake, Logan immediately texted his family, revealing his whereabouts in Puerto Rico. Frontier Airlines promptly arranged for Logan to be flown back to Tampa and then put him on a flight to Cleveland the following day, on December 23.
Ryan Lose, Logan's father, shared with "NBC Nightly News" that his son had expressed nervousness about flying alone for the first time and had sought confirmation from the gate agent before boarding. The agent checked Logan's baggage and examined his boarding pass but failed to scan it.
Frontier Airlines clarified that while they do allow children aged 15 and above to travel alone, they do not have an "unaccompanied minor program" that provides escorts for minors. The airline has expressed sincere apologies to the family for the unfortunate incident.
This incident comes in the wake of another recent mix-up involving a 6-year-old child traveling on Spirit Airlines. The child, flying from Philadelphia to Fort Myers, Florida, was mistakenly placed on a plane heading to Orlando. Spirit Airlines stated that the responsible agent is no longer employed by the company.
These cases underscore the importance of thorough verification processes and oversight in airline operations to prevent such errors that could potentially cause distress and inconvenience to passengers. Airlines can further review their protocols to ensure that children traveling alone receive the necessary assistance and safeguards to avoid misdirection.