Inattentive Passengers Ignoring Flight Safety Demonstrations Pose Risks, Says Union Leader

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ICARO Media Group
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14/01/2024 19h12

In a recent statement, Sara Nelson, president of the Association of Flight Attendants-CWA, drew attention to the alarming lack of attention displayed by travelers during pre-flight safety demonstrations. According to Nelson, the low attention rate during these demonstrations is a cause for concern, as it poses significant risks in emergency situations.

Recent incidents involving Japan Airlines and Alaska Airlines flights have further highlighted the importance of passengers paying heed to safety information. On January 2, all 379 passengers on a Japan Airlines flight miraculously escaped a burning aircraft after it collided with a Japanese coast guard plane. Similarly, on January 5, an Alaska Airlines flight experienced a door plug blowout at 16,000 feet, causing oxygen masks to deploy and leaving a hole in the aircraft. Fortunately, no one was seriously injured in either incident, but they serve as a reminder that passengers must be prepared and aware during emergencies.

As airlines have sought to maximize efficiency and increase profits, they have reduced the number of flight attendants onboard while adding more seats, creating a potential obstacle in providing adequate safety instructions. Nelson emphasized that the presence of more attentive flight attendants in previous years may have contributed to a higher level of passenger engagement.

Airlines have attempted various tactics to capture passengers' attention during safety demonstrations. Some have implemented measures such as pausing seatback screen entertainment during critical announcements, while others have enhanced video presentations to make them more engaging. However, the responsibility ultimately falls on passengers to prioritize their own safety by actively listening and following instructions.

The Federal Aviation Administration (FAA) mandates pre-flight safety briefings, but it does not dictate how they should be presented. While the FAA recognizes the importance of providing specific information, it is up to the airlines to find effective ways to deliver these instructions.

One crucial aspect emphasized during safety briefings is the necessity of leaving cabin baggage behind during evacuations. The Japan Airlines incident showcased how passengers leaving their luggage behind facilitated a quicker evacuation, potentially saving lives. Similarly, previous incidents, including the American Airlines Flight 383 engine failure in 2016, have demonstrated that passengers attempting to evacuate with their carry-on baggage can impede the evacuation process.

Flight attendants also stress the importance of passengers wearing seatbelts whenever seated, even if the seatbelt sign is turned off. This practice not only helps during unexpected turbulence but also ensures passengers are securely in their seats when emergencies occur, reducing the risk of injury.

While incidents like the recent Alaska Airlines flight have temporarily increased passenger awareness, Nelson warns about the fleeting nature of this heightened attention. Nelson, drawing from her experience as a flight attendant since the 1990s, has observed that passengers tend to revert to complacency after high-profile incidents fade from memory.

The collective efforts of both flight attendants and passengers are crucial in maintaining a safe flying environment. While air travel remains one of the safest modes of transport, it is imperative that passengers actively engage in safety procedures and demonstrations to ensure their well-being and the well-being of those around them.

Airline authorities and industry experts continue to stress the significance of passenger attentiveness, hoping to create a lasting culture of safety and vigilance in air travel.

The views expressed in this article do not reflect the opinion of ICARO, or any of its affiliates.

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