Florida Teen Mistakenly Boards Wrong Flight, Ends up in Puerto Rico instead of Ohio
ICARO Media Group
A Florida teenager's first solo flight turned into a bewildering adventure when he mistakenly boarded the wrong flight and wound up in Puerto Rico instead of Ohio. Logan Lose, 16, was traveling alone on Frontier Airlines from Tampa to Cleveland when the mix-up occurred, leaving his family in a state of panic.
According to reports, Logan waved goodbye to his family at Tampa International Airport on December 22, embarking on his journey to visit his mother for the holidays. He joined the line for boarding, unaware that the flights to Cleveland and San Juan were departing from the same gate. Unfortunately, the flight to the Caribbean island took off first, and Logan found himself on the wrong plane, bound for San Juan.
The error was attributed to a mistake made by the boarding agent, who allowed Logan to board without properly scanning his ticket. It wasn't until Logan's mother called to confirm his boarding and realized he had boarded a plane too early that the family grew concerned. Logan's younger brother also discovered that a flight to Puerto Rico had just departed from the same gate.
Frantically, Logan texted his family, expressing his fear and confusion. They immediately contacted the airline, informing them of the mix-up. Frontier Airlines confirmed the error when the flight reached Puerto Rico and worked swiftly to ensure Logan's safe return. He was flown back to Tampa on the same aircraft and accommodated on a flight to Cleveland the next day.
Ryan Lose, Logan's father, expressed his frustration with the airline's initial denial and their inadequate compensation. Frontier Airlines offered a $200 voucher, which was deemed insufficient given the stress and anxiety caused by the incident. Lose called for accountability, emphasizing that airlines should be held responsible for such errors.
Frontier Airlines spokesperson Jennifer de la Cruz shared that the airline does not have an "unaccompanied minor program" but allows passengers aged 15 and older to fly alone. De la Cruz offered sincere apologies to the Lose family and assured that necessary measures would be taken to prevent similar incidents in the future.
This incident follows another recent mishap involving a 6-year-old boy who was mistakenly put on a flight headed for Orlando instead of Fort Myers. The responsible gate agent no longer works for the airline.
Logan eventually reached his destination safely, but the ordeal has left the Lose family stressed and calling for better airline practices to ensure the safety and well-being of unaccompanied minors.