Mr. Cooper, a Major Mortgage and Loan Firm, Suffers Massive Data Breach Impacting 14.6 Million Customers
ICARO Media Group
In a recent report by TechCrunch, it has been revealed that Mr. Cooper, formerly known as Nationstar Mortgages, experienced a detrimental data breach in October, affecting a staggering 14.6 million individuals. Mr. Cooper is a renowned mortgage and loan company that currently serves around 4 million people across the United States.
The cyberattack not only targeted current customers but also former ones, as stated by the company in a filing with the Securities and Exchange Commission. This breach stands as a significant incident for one of the largest mortgage and loan providers in the country.
According to Mr. Cooper, a multitude of customer data points were compromised in the breach, including names, addresses, phone numbers, Social Security numbers, dates of birth, and bank account numbers. This extensive breach of personal information poses serious concerns for those affected.
During the investigation, it was discovered by Mr. Cooper that cybercriminals had gained unauthorized access to the company's systems for several days before the intrusion was detected. The company is now taking immediate action to address the situation.
In a statement provided to Gizmodo, Jay Bray, Chairman and CEO of Mr. Cooper Group, expressed his regret for the breach and emphasized the company's commitment to customer trust. Assuring customers of their dedication, Bray stated, "Making the homeownership journey as smooth as possible is our top priority, and we intend to make this right for our customers."
Mr. Cooper is taking proactive steps to mitigate the impact of the breach by offering two years of free credit monitoring and identity protection services to those affected. The company will directly notify customers and provide enrollment instructions for the offered services.
This breach serves as a reminder of the increasing threat of cybercriminals targeting personal data. It highlights the importance of remaining vigilant in safeguarding sensitive information and the need for companies to strengthen their security measures to prevent such incidents.
Affected customers are advised to follow the instructions provided by Mr. Cooper to enroll in the credit monitoring and identity protection services and to closely monitor their financial accounts for any suspicious activities.
As the company works diligently to address the situation, it is essential for customers to remain cautious and take necessary steps to protect their personal information from potential misuse.