CrowdHealth: A Startup Revolutionizing Healthcare by Putting Power in the Hands of Patients
ICARO Media Group
Innovative entrepreneur Andy Schoonover is on a mission to disrupt traditional health insurance and create a parallel system that empowers patients. Schoonover's brainchild, CrowdHealth, is a company that aims to provide lean, efficient, and humane healthcare solutions. Unlike traditional insurance, CrowdHealth members pay cash for their medical services at negotiated rates, often significantly lower than what insurers would have to pay. Moreover, big medical bills are crowdfunded, creating a sense of community and shared responsibility.
With a Stanford MBA and a successful track record in the healthcare industry, Schoonover understands the need for a change in the system. In 2021, he launched CrowdHealth in Austin, Texas, and it has quickly gained traction. The startup has already secured $12 million in funding and boasts a valuation of $30 million, with 7,000 members enrolled and $4 million in annual revenue.
CrowdHealth doesn't operate like traditional insurance. Instead, members receive the support of a team of personal bargain hunters who negotiate medical and prescription bills on their behalf. Most doctors are in favor of bypassing the insurance middleman, as it allows them to devote more time to patient care. While there has been some pushback, particularly in the Northeast, prospective customers in that region have not been deterred.
One of the unique features of CrowdHealth is its crowdfunding approach. Members contribute not only through their monthly payments but also by making additional voluntary contributions. If a member needs funding for a medical expense, the community steps in to provide financial support. To ensure fairness and generosity within the community, each member has a generosity score that reflects their contributions.
While CrowdHealth is gaining popularity among bitcoin enthusiasts, its appeal extends beyond this group. The startup's approach resonates with individuals who prefer a minimalist approach and value taking personal responsibility for their healthcare. One member, Brooks Lockett, describes how CrowdHealth dramatically reduced the cost of his knee aspiration procedure, highlighting the benefits of direct transactions between patients and doctors.
However, it's important to note that CrowdHealth has limitations. The startup does not accept smokers or individuals above certain weight limits. It also excludes certain medical procedures and conditions, similar to pre-Affordable Care Act insurance plans. Additionally, there are concerns about its unregulated nature and the potential lack of recourse for subscribers if bills go unpaid.
Karoline Mortensen, associate director for the University of Miami's Center for Health Management Policy, acknowledges the need for disruptions in the traditional healthcare model. She praises CrowdHealth's ability to negotiate charges and make healthcare more affordable. Nonetheless, experts like Larry Levitt from KFF caution that while the startup's model is promising, it faces challenges in acquiring a broad audience and ensuring sustainability.
Schoonover remains undeterred and has ambitious plans for the future. He aims to have 100,000 members within the next three years as the startup continues to attract attention. Schoonover believes that by putting the power in the hands of patients, CrowdHealth can help individuals take control of their healthcare decisions and ultimately lead to healthier outcomes.
As the healthcare industry evolves, innovative startups like CrowdHealth are challenging the status quo and offering new possibilities for affordable and personalized care. While the path ahead may be uncertain, the growing interest and positive feedback indicate that this startup has the potential to make a lasting impact on the way we approach and finance healthcare.