Teenager Mistakenly Boards Frontier Airlines Flight, Ends up in San Juan
ICARO Media Group
In a recent airline mishap, a 16-year-old boy found himself in San Juan, Puerto Rico after mistakenly boarding a Frontier Airlines flight in Tampa on December 22. The airline released a statement on Saturday, acknowledging the incident and expressing their apologies to the boy's family.
According to Jennifer F. de la Cruz, a spokesperson for Frontier Airlines, the flights were boarding one after the other at the same gate when the young passenger accidentally boarded the San Juan-bound flight, which was scheduled to depart first. The mix-up occurred as the teenager had actually intended to land in Cleveland.
Realizing the mistake, the airline promptly arranged for the boy's return to Tampa on the same aircraft. They ensured his comfort and accommodated him on a flight to Cleveland the following day. Frontier Airlines emphasized their commitment to rectifying the situation and extended sincere apologies to the family for the error.
It is worth noting that Frontier Airlines allows children aged 15 or older to travel alone. However, they do not offer a formal unaccompanied minor program with airline escorts. This incident raises questions about the extent of supervision and protocols in place for young passengers.
This occurrence follows a similar incident involving Spirit Airlines just last week. Spirit Airlines faced backlash when a 6-year-old boy, traveling unaccompanied from Philadelphia to Fort Meyers, was incorrectly boarded onto a flight to Orlando, which was approximately 160 miles away from his intended destination. The responsible gate employee at Spirit Airlines has since been terminated.
These incidents highlight the importance of thorough ticket checking and boarding procedures, especially when it comes to unaccompanied minors. Airlines are urged to review their protocols and implement additional safeguards to prevent such mix-ups in the future. Passengers, particularly those traveling with minors, are advised to double-check their boarding passes to avoid any unfortunate travel mishaps.