Chick-fil-A Settles Class-Action Lawsuit for $4.4 Million, Accused of Inflating Delivery Prices
ICARO Media Group
(CNN) - Popular fast-food chain Chick-fil-A has reached a settlement in a class-action lawsuit filed in Georgia, alleging that the company inflated delivery prices during the pandemic. Although the restaurant giant has not admitted guilt, it has agreed to pay out a substantial sum of $4.4 million in the settlement.
The lawsuit claimed that Chick-fil-A offered low delivery fees through its mobile app and website but subsequently raised menu prices on delivery orders by up to 30%. The plaintiffs argued that this practice misled consumers who were expecting to pay the advertised prices when ordering through the platform.
As part of the settlement agreement, Chick-fil-A has also agreed to implement a new disclosure on its app and website. This disclosure will notify customers that product prices may be higher for delivery orders, providing more transparency and clarity to consumers.
While Chick-fil-A has chosen not to admit fault in this case, the $4.4 million settlement demonstrates the company's willingness to address the concerns raised by the lawsuit. It is a significant amount that is expected to compensate affected customers as well as cover legal costs.
The settlement agreement serves as a reminder to consumers to carefully review the terms and conditions, including pricing, before placing delivery orders through online platforms. It also highlights the importance of promoting transparency and fair business practices within the fast-food industry.
Chick-fil-A remains a popular fast-food chain beloved for its chicken sandwiches and customer service. This settlement underscores the company's commitment to customer satisfaction and its commitment to resolving legal challenges in a fair and timely manner.
As of now, there have been no further details provided regarding how the settlement funds will be distributed among affected customers or any potential changes to the delivery pricing structure. However, it is expected that Chick-fil-A will abide by the settlement terms and continue to operate with transparency moving forward.
The inclusion of the disclosure on Chick-fil-A's app and website will provide customers with more information when making delivery orders and will help them make informed choices. It is anticipated that this measure will prevent future misunderstandings and ensure that customers are aware of any potential price differences.
In conclusion, Chick-fil-A's $4.4 million settlement in the class-action lawsuit serves as a resolution to allegations of inflating delivery prices during the pandemic. While the company did not admit guilt, it has taken steps to provide transparency and address the concerns raised by the lawsuit. Moving forward, the updated disclosure on its app and website will help ensure that customers are fully informed about potential price variations for delivery orders.