A recent report commissioned by the US government has highlighted troubling issues within Boeing's safety management systems, amplifying the scrutiny surrounding the company. Concerns arose from a "disconnect" between senior management and regular staff, indicating a lack of effective implementation of safety-related messages and behaviors throughout the organization. This review was initiated following fatal crashes involving Boeing planes in both 2018 and 2019.

Boeing has responded to the report, acknowledging the need for further improvements in their safety culture and programs. The company stated, "We've taken important steps to foster a safety culture that empowers and encourages all employees to share their voice. But there is more work to do." Boeing has pledged to carefully review the findings as they persist in their efforts to enhance safety and quality measures.

The aviation giant has been under heightened pressure since an incident last month, where a part of one of its passenger jets detached mid-flight, prompting an emergency landing. This event reignited concerns about Boeing's manufacturing processes, which had already been questioned after the 2018 and 2019 crashes that claimed 346 lives.

A panel of experts, convened following the earlier accidents, emphasized progress in Boeing's safety undertakings but pointed out "gaps in Boeing’s safety journey." The panel noted that some Boeing employees were hesitant to report issues due to concerns about retaliation and a lack of a clear problem-reporting and resolution system within the company.

The Federal Aviation Administration (FAA) announced plans to review the report's findings and is currently investigating Boeing's manufacturing processes following the recent mid-air incident. The FAA has prohibited Boeing from increasing production of its 737 Max planes during this investigation to ensure utmost safety standards are upheld.

Boeing's challenges are anticipated to result in delays in plane deliveries to airlines, potentially leading to increased ticket prices, as expressed by Ryanair. The company has taken steps to address the issues, including changing the leadership of the 737 Max program and establishing a senior vice president for quality.

Overall, Boeing's commitment to enhancing safety measures and addressing the deficiencies outlined in the report will be crucial in rebuilding trust and ensuring passenger safety in the future.