Anheuser-Busch InBev CMO Steps Down as Sales Slump Continues Following Bud Light's Marketing Fiasco

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ICARO Media Group
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17/11/2023 20h10

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Anheuser-Busch InBev, the world's largest brewer and parent company of Bud Light, has announced that its chief marketing officer, Benoit Garbe, will be stepping down from his role at the end of the year. The decision comes as the company continues to face declining sales, primarily attributed to Bud Light's disastrous collaboration with transgender influencer Dylan Mulvaney earlier this year.

Garbe, who served as the company's CMO for just over two years, has faced significant challenges during his tenure, notably the April marketing debacle that resulted in a boycott by Bud Light's customers and substantial revenue loss. The fallout from the partnership with Mulvaney led to a series of double-digit drops in revenue for Bud Light on a near-weekly basis.

In the recently reported third-quarter returns, Anheuser-Busch InBev experienced a 13.5 percent decline in revenue per 100 liters, a key measure in the beer sales industry. This decline in revenue has greatly impacted the company's profits and has prompted a reshuffling within the organization.

Following Garbe's departure, Kyle Norrington, the current US chief commercial officer, will assume the role of chief US marketing officer. The move is part of a larger initiative by Anheuser-Busch InBev to streamline its organization and empower its top commercial leaders to drive the business forward.

Bud Light, a subsidiary of Anheuser-Busch InBev, suffered a significant blow earlier this year when it lost its title as America's favorite beer, a distinction it had held for 22 years. The backlash from the Mulvaney partnership led some stores to sell Bud Light for less than water, resulting in a staggering $6 billion loss in market capital in just six days.

The company's attempts to mitigate the fallout included increased marketing expenditures and financial compensation to distributors, but these efforts led to a 29 percent decline in adjusted US earnings. However, Anheuser-Busch InBev remains hopeful, as internal research suggests that 40 percent of lost customers may be willing to return.

Anheuser-Busch InBev is now focusing its US marketing efforts on more traditional outlets such as college football and concerts. In October, the company announced a multiyear partnership that makes Bud Light the official beer of the UFC mixed martial arts organization. Additionally, the company unveiled a $3 million scholarship project for families of America's fallen or disabled first responders, a cause it has long supported.

The departure of Benoit Garbe and the ongoing efforts to revive Bud Light's brand image reflect Anheuser-Busch InBev's determination to address the challenges it has faced. Michel Doukeris, the CEO of Anheuser-Busch InBev, expressed confidence in the company's direction during a recent analyst call, citing their focused marketing strategies and research data.

As the beer giant navigates the aftermath of Bud Light's marketing nightmare, it remains committed to regaining its position in the US market. Only time will tell if their efforts, coupled with a renewed marketing approach, will reverse the declining sales and restore Bud Light's status as a frontrunner in the beer industry.

The views expressed in this article do not reflect the opinion of ICARO, or any of its affiliates.

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